Service Agreement Template NDIS Free

NDIS SERVICE AGREEMENT

Document ID: TR-8842-NDIS
Effective Date: [____/____/2026]

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Instructions for Use

• Completion: This form must be completed by the NDIS Registered Provider and the Participant (or their authorized nominee) prior to the commencement of services.
• Filing/Retention: Both parties must retain a signed copy for a minimum of 7 years in accordance with NDIS Quality and Safeguards Commission record-keeping requirements.
• Mandatory Attachments: Ensure the current NDIS Plan (or relevant goal section), Fee Schedule, and Incident Management Policy are attached hereto.

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1. Parties to the Agreement

Provider: [__________] (Legal Entity Name)
ABN: [__________]
Participant: [__________] (Full Name)
NDIS Number: [__________]

2. Schedule of Supports

The Provider agrees to provide the following supports as per the Participant’s NDIS Plan:

3. Responsibilities

Provider Responsibilities:

• Provide supports in a safe and competent manner with care and skill.
• Listen to the Participant’s feedback and resolve problems quickly.
• Provide information about managing complaints and incidents.

Participant Responsibilities:

• Inform the Provider about how they wish the supports to be delivered.
• Treat the Provider’s staff with respect and courtesy.
• Advise the Provider of any changes to the NDIS Plan or contact details.

4. Payments

The Provider will claim payment for the supports provided from the Participant’s NDIS budget.

• Management Type: [ ] Plan Managed [ ] Self-Managed [ ] NDIA Managed

5. Changes to Agreement

If changes are required to the supports or the service delivery schedule, both parties agree to discuss and document these changes in writing. A minimum notice period of [__________] hours/days is required for cancellations.

6. Termination of Agreement

Should either party wish to end this agreement, they must provide notice in writing.

• Notice Period: [__________] (e.g., 14 days).

7. Dispute Resolution

In the event of a dispute, the parties agree to resolve the matter through the Provider’s formal complaints process. If unresolved, the Participant may contact the NDIS Quality and Safeguards Commission at 1800 035 544.

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8. Execution & Signature Block

For the Provider:
Authorized Signature: ________________
Printed Name: [__________]
Title: [__________]
Date: [____/____/2026]

For the Participant/Nominee:
Authorized Signature: ________________
Printed Name: [__________]
Title: [__________]
Date: [____/____/2026]

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Disclaimer: This document is provided as a standardized framework. Consult qualified legal counsel for jurisdiction-specific statutory compliance.