Service Agreement Sample Malaysia

SERVICE AGREEMENT

Document ID: TR-8829-MY
Effective Date: [____/____/2026]

Instructions for Use

• Completion: This document is to be completed by the authorized signatories of the Service Provider and the Client. Ensure all bracketed fields are populated before signing.
• Filing & Retention: This original signed document must be stored in the corporate secretarial file or digital archives. Pursuant to the Malaysian Companies Act 2016 and the Limitation Act 1953, retain this record for a minimum of 7 years.
• Mandatory Attachments: Ensure the following are appended: (a) Scope of Work (SOW) / Proposal, (b) Service Level Agreement (SLA), and (c) Company Commission (SSM) profiles of both entities.

1. PARTIES

This Agreement is entered into by and between: The Client: [________________] (Company No: [__________])
The Service Provider: [________________] (Company No: [__________])

2. SCOPE OF SERVICES

The Service Provider shall perform the services as detailed in the attached Annexure A (SOW). The Service Provider shall exercise reasonable skill and care in the performance of such services.

3. TERM & TERMINATION

• Initial Term: [__________] Months/Years.
• Renewal: [ ] Automatic Renewal [ ] Manual Renewal
• Termination Notice: Either party may terminate this agreement by providing [__________] days written notice to the other party.

4. FEES & PAYMENT TERMS

• Service Fee: MYR [__________] per [__________] (e.g., Monthly/Project).
• Payment Terms: Payment shall be due within [__________] days from the date of issuance of a valid tax invoice.
• Late Payment: Overdue amounts shall incur interest at a rate of [__________]% per annum.

5. CONFIDENTIALITY & DATA PROTECTION

Both parties agree to protect Confidential Information and comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Neither party shall disclose proprietary information to third parties without prior written consent.

6. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, all intellectual property created specifically for the Client under this Agreement shall vest in the [__________] (Client/Provider) upon full payment of fees.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by Malaysian law, the total liability of the Service Provider under this Agreement shall not exceed the total fees paid by the Client in the [__________] months preceding the claim.

8. GOVERNING LAW & DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising shall be settled via [ ] Amicable Negotiation [ ] Arbitration under the AIAC rules.

9. EXECUTION

FOR THE CLIENT
Authorized Signature: __________________________
Printed Name: [________________]
Title: [________________]
Date: [____/____/2026]

FOR THE SERVICE PROVIDER
Authorized Signature: __________________________
Printed Name: [________________]
Title: [________________]
Date: [____/____/2026]

Disclaimer: This document is provided as a standardized framework. Consult qualified legal counsel for jurisdiction-specific statutory compliance.