NDIS Service Agreement Template WORD

NDIS SERVICE AGREEMENT

Document ID: TR-NDIS-2026-001
Effective Date: [//2026]

---

INSTRUCTIONS FOR USE

• Completion: The Provider and Participant (or Nominee) must complete all bracketed fields. Review the "Service Schedule" carefully to ensure alignment with the Participant's NDIS Plan.
• Filing & Retention: Both parties must retain a signed copy of this agreement. Under NDIS Practice Standards, records must be securely stored for a minimum of 7 years post-service cessation.
• Mandatory Attachments: Ensure the current NDIS Plan Summary and a signed "Service Privacy & Consent Form" are attached to this document.

---

1. PARTIES TO THE AGREEMENT

This agreement is made between:

• Provider Name: [] (ABN: [])
• Participant Name: [] (NDIS Number: [])

2. SERVICE PROVISION

The Provider agrees to deliver the following supports as defined in the Participant’s NDIS Plan:

3. RESPONSIBILITIES OF THE PROVIDER

The Provider agrees to:

• Deliver supports in accordance with the NDIS Practice Standards and Quality & Safeguards Commission requirements.
• Maintain accurate records of all services provided and invoices submitted.
• Provide [__________] days’ notice for any changes to scheduled support times.

4. RESPONSIBILITIES OF THE PARTICIPANT

The Participant agrees to:

• Notify the Provider of any changes to their NDIS funding status.
• Provide [__________] hours’ notice for cancellations, otherwise, a cancellation fee may be charged per NDIS Price Guide.
• Treat staff with respect and provide a safe working environment.

5. PAYMENT TERMS

• Billing Method: [ ] NDIS Managed [ ] Plan Managed [ ] Self-Managed
• Invoicing: Invoices will be issued [Weekly/Fortnightly] to [__________].
• Payment Due: Payment is due within [__________] business days of receipt of invoice.

6. TERMINATION OF AGREEMENT

This agreement may be terminated by either party with [__________] days' written notice. In the event of a breach of contract, the agreement may be terminated immediately.

7. DISPUTE RESOLUTION

If a dispute arises, both parties agree to:

1. Attempt an informal resolution via internal meeting.
2. If unresolved, contact the NDIS Quality and Safeguards Commission at 1800 035 544.

---

8. EXECUTION & SIGNATURE

For the Provider: Authorized Signature: ____________________
Printed Name: []
Title: []
Date: [//2026]

For the Participant (or Nominee): Authorized Signature: ____________________
Printed Name: []
Relationship to Participant: []
Date: [//2026]

---

Disclaimer: This document is provided as a standardized framework. Consult qualified legal counsel for jurisdiction-specific statutory compliance.